How Pepper collects, uses, and shares information

We may collect the following categories of information:

• Account information, such as email address, username, password hash, and session data.
• Store and seller information, such as store name, listing details, inventory, payout address, and fulfillment status.
• Order information, such as products ordered, quantities, order totals, payment status, and tracking information.
• Shipping information, such as recipient name, shipping address, city, state, postal code, and country.
• Wallet or balance records used for internal credits, payouts, and transaction history.
• Technical data, such as IP address, browser details, cookies, device information, and usage logs.

• Directly from you when you sign up, create a store, place an order, or contact us.
• Automatically when you use the website, including through cookies, session tokens, and server logs.
• From operational partners involved in fulfillment, shipping, fraud review, or payment processing.

• To create and maintain accounts and storefronts.
• To process orders, coordinate fulfillment, and provide tracking updates.
• To operate seller dashboards, payout records, and logistics workflows.
• To detect abuse, secure the platform, and enforce our Terms of Service.
• To respond to support requests and operational issues.
• To comply with legal obligations and protect users, the business, and service providers.

We do not sell personal information for money. We may share information:

• With sellers, buyers, warehouses, and carriers when necessary to fulfill orders.
• With infrastructure providers that host, secure, and operate the service.
• With payment, payout, fraud, and compliance vendors where needed to support transactions.
• When required by law, subpoena, court order, or to protect rights, safety, or property.
• As part of a merger, acquisition, financing, or asset transfer involving the business.

We use cookies and similar tools to keep you signed in, maintain cart and session state, remember preferences, improve site reliability, and measure service performance. You can control cookies through your browser settings, but some parts of the marketplace may not work correctly if required cookies are disabled.

We retain information for as long as reasonably necessary to operate the marketplace, complete transactions, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. We may retain limited backup, security, and audit records for a longer period where justified.

We use safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No internet or storage system is fully secure, and we cannot guarantee absolute security.

• You may update certain account or storefront information from your account settings or seller dashboard.
• You may request account closure or deletion review by contacting us.
• You may manage cookies through your browser settings.
• You may request access, correction, or deletion where applicable law provides those rights.

The service is intended only for individuals who are 21 years of age or older. The marketplace is also intended only for lawful research-use products and not for human consumption. We do not knowingly collect personal information from individuals under 21.

We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date above and post the revised policy on this page.

For privacy questions or requests, contact cruzrylan@gmail.com.